We're Here to Help
Contact Us
Questions about an order, the guarantee, or the formula? Reach out and our support team will get back to you.
Customer Support Email
For order questions, refund requests, or general inquiries, email us directly at [email protected]. We aim to respond within 1–2 business days.
Order & Shipping Questions
Have a question about an existing order? Include your order number and the email address used at checkout so our team can look up your order quickly.
Refund Requests
LipoJelly is backed by a 60-day money-back guarantee. To start a refund request, see our Refund Policy page for full details and next steps.
Medical Questions
Our support team can answer questions about orders, shipping, and policies, but cannot provide medical advice. For questions about whether LipoJelly is right for you, please consult your physician.
